Welcome to the Live Awards Stream
A very warm welcome to our sixth annual Engage Awards ceremony, once again celebrating and highlighting achievement and success through the only customer and employee engagement Awards programme. The awards are back as both a live venue based event following on from the virtual ceremony in 2020 as well as this LIVE virtual stream – Welcome! It is absolutely fantastic to see the support and the number of guests that have been able to make it tonight both in person and virtually. We also can’t forget those joining us virtually from various locations both in the UK and globally, our events over the past 18 months have become more reliant on technology than ever before, this acceleration in adoption in new tech has created a number of new opportunities and enabled our events to be more inclusive and accessible than ever before.
This year’s Engage Awards have received an overwhelming number of entries across 19 categories, with our deserving finalists being selected by our esteemed panel of judges. It is our pleasure to report that the judges have mentioned the consistently high levels of excellence being demonstrated by our entrants and particularly our finalists. It is clear that organisations are developing winning customer and employee engagement strategies to achieve competitive advantage. This year more than ever has demonstrated the sheer determination and commitment of our fantastic industry professionals, shining a light on both organisations and individuals. Tonight’s glittering Awards ceremony is hosted by comedian Josh Widdicombe, known for his appearances on The Last Leg, Fighting Talk, Insert Name Here, Mock the Week and his BBC Three sitcom Josh. Of course, there will be only one overall winner announced in each of tonight’s Engage Awards categories, but it’s important to recognise that every finalist tonight is a winner in their own right. We hope you have a wonderful evening celebrating excellence and achievement in customer and employee engagement.
Enjoy !
Nicholas Rust
Managing Director
Proudly Sponsored by


Workplace from Facebook
Workplace from Facebook is a collaboration platform designed to connect entire organisations. It offers familiar tools like groups, messaging and video calling. Workplace helps anyone develop team projects, run meetings, share news and even collaborate securely with other companies. Our desktop and mobile apps give people from all kinds of businesses a place to share their voice. Our free Standard plan gives teams a suite of collaboration features. The Premium plan offers the additional admin and integration features needed in a larger company.
Through Workplace, we want to help teams of any size to move faster and achieve more together.


UJET
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.


Poppulo
When the world’s most successful companies want to solve complex employee communication challenges right across their organizations, they look to Poppulo. At Poppulo, we create simple solutions to solve complex communication problems by enabling organizations to plan, target, publish, and measure the impact of their communications across multiple digital channels, all in one place, through the use of Poppulo email, Poppulo mobile and Poppulo insights. From large global brands to smaller enterprises we transform employee communications and workplace engagement on any scale.
Contact: T: +353 21 242 7277 W: www.poppulo.com


Zendesk
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centres. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 5,000 people across the world, including in the UK.


NKD
We believe that employee engagement is as vital to company performance as external customer engagement. Over the last 12 years our solutions have impacted the performance of close to 1 million people across 220 countries. We specialise in helping you identify and solve your unique people challenges. Our success is built on delivering practical and engaging people solutions that make a difference to the bottom line. Our solutions work because they are grounded in rigorous science using proven methodologies. Vitally, we wrap them up with an engaging communications story that inspires behaviour change and ensures the results we deliver really stick.
Contact: Nab Kalsi, Business Development Director T: +44 (0) 203 4700 230 M: +44 (0) 7768 045 609 E: nab@nkd.co.uk W: www.nkd.co.uk
Inspired now to Enter the 2022 Engage Awards? If so, Register Below
The Engage Awards, now in their sixth year continue to shine a light on organisational excellence and also recognise individuals who have accomplished significant achievements within the fast-evolving customer and employee engagement market. The Engage Awards are recognised by the industry as the only Awards programme celebrating excellence in both customer and employee engagement.