We are thrilled to announce the 2021 Engage Awards are back and LIVE in London
Nearly 2 years after the events industry closed its doors due to Covid 19, Engage Business Media were thrilled to welcome back over 300 attendees to celebrate the 2021 International Engage Awards. The famous voice of Roger Tilling announced each of our 19 winners in a ceremony that celebrated excellence under four overarching groups; Employee Experience, Customer Experience, Innovation, Technology and Integration, and Workforce and Workplace Transformation.
This year’s glittering black-tie ceremony was certainly one to remember, with guests attending in person, dressed in their finery and dining on an award winning three course dinner at the iconic Riverbank Park Plaza in London. Winners were welcomed to the stage to accept their award from comedian host Josh Widdicombe, before dancing the night away with live music from the Jazz Bomb!
We are thrilled to reveal our full list of 2021 Engage Awards Winners! You can find the full list of 2021 winners here.
Our winners came from a variety of industries, but we must give a special mention to our 4x winners NatWest Group, who took home the awards for ‘Best use of Voice of the Employee’, ‘Best use of Technology in Employee Engagement’, ‘Best Customer Service Team’ and ‘Best Customer Contact Strategy in a Crisis’. This is a real testament to the team to achieve so much in such uncertain times.
We would also like to take this opportunity to extend our congratulations to all the finalists at this year’s Engage Awards. The results and rewards companies have achieved this year have been remarkable and proven how industries can adapt to meet customer and colleagues ever-changing needs.
The 2022 Engage Awards will be open for entries early next year, keep an eye out on www.EngageAwards.co.uk for updates and announcements – it may be you celebrating next year!
Book NOW - Open for Table Bookings -
All tickets are sold with a 100% full refund policy, if guidelines are enforced and we are not able to continue with the event you will receive a full refund, offering peace-of-mind during uncertain times.
For futher information on table bookings, please fill in your details below.
2021 Winners
2019 Engage Awards
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2021 Awards Judges
Our world class panel of judges will preside over categories which cover strategic areas of engagement, capturing examples of excellence from organisations and individuals directly improving their customer and employee engagement strategies, improving retention, loyalty, productivity and bottom line performance.
How Is It Judged?
Objectives
Does the entry provide clear evidence and well thought out understanding of the strategy and requirements?
Innovation
Does the project demonstrate innovation, uniqueness and a forward-thinking approach?
Execution
How was the strategy executed and what made it work so well?
Success
Does the entry clearly demonstrate the overall/current success with accountable evidence?
Interested in Sponsoring? FREE Media Pack Download
The Engage Awards are recognised by the industry as the only Awards programme celebrating excellence in both Customer and Employee Engagement, capturing examples of excellence from organisations and individuals directly improving their strategies, improving retention, loyalty, productivity and bottom line performance. Fill the details below to receive the media information.
2021 Sponsors
NKD
We believe that employee engagement is as vital to company performance as external customer engagement. Over the last 12 years our solutions have impacted the performance of close to 1 million people across 220 countries. We specialise in helping you identify and solve your unique people challenges. Our success is built on delivering practical and engaging people solutions that make a difference to the bottom line. Our solutions work because they are grounded in rigorous science using proven methodologies. Vitally, we wrap them up with an engaging communications story that inspires behaviour change and ensures the results we deliver really stick.
Contact: Nab Kalsi, Business Development Director T: +44 (0) 203 4700 230 M: +44 (0) 7768 045 609 E: nab@nkd.co.uk W: www.nkd.co.uk
UJET
UJET is the world’s first and only cloud contact center platform for smartphone era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers.
Poppulo
When the world’s most successful companies want to solve complex employee communication challenges right across their organizations, they look to Poppulo. At Poppulo, we create simple solutions to solve complex communication problems by enabling organizations to plan, target, publish, and measure the impact of their communications across multiple digital channels, all in one place, through the use of Poppulo email, Poppulo mobile and Poppulo insights. From large global brands to smaller enterprises we transform employee communications and workplace engagement on any scale.
Contact: T: +353 21 242 7277 W: www.poppulo.com
Workplace from Facebook
Workplace from Facebook is a collaboration platform designed to connect entire organisations. It offers familiar tools like groups, messaging and video calling. Workplace helps anyone develop team projects, run meetings, share news and even collaborate securely with other companies. Our desktop and mobile apps give people from all kinds of businesses a place to share their voice. Our free Standard plan gives teams a suite of collaboration features. The Premium plan offers the additional admin and integration features needed in a larger company.
Through Workplace, we want to help teams of any size to move faster and achieve more together.
Zendesk
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 brands with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centres. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 5,000 people across the world, including in the UK.
2019 Engage Awards Highlights Video
What Our Entrants Think
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We were thrilled that our programme had been recognised as a finalist then to actually win was amazing. What a great way to celebrate success and to show that all the hard work has paid off! ”
Wickes
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There is always a great spread of well-considered categories that offered plenty of scope for entrants ”
Barclays
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Winning was well-deserved recognition for the whole team working on employee engagement initiatives at MetLife. It was great to return with the trophy and share the good news. ”
MetLife
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The online platform made it so easy to enter, as we could come back to our entry whenever we wanted to. ”
M&S
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The variety of categories covered all aspects of engagement and enabled us to enter a wide range of projects that we've been working on. ”
BT
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The Engage Awards offered us the chance to recognise our team and the hard work that they've put in to achieve success. ”
Microsoft
Venue Directions
2nd December 2021 – Riverbank Park Plaza, 18 Albert Embankment, London, SE1 7TJ
With an enviable location on the South Bank of the River Thames, the Riverbank Park Plaza welcomes travellers from near and far to central London.
If you’re on a business trip, you can take full advantage of our sophisticated Executive Lounge, which comes complete with stunning waterfront views and an extensive selection of drinks and snacks.
Park Plaza London Riverbank is within walking distance of Vauxhall and London Waterloo National Railway Stations and Vauxhall and Waterloo London Underground Stations, which are amongst the nearest tube stops the to London Eye.
From King’s Cross & St. Pancras Railway Station (Eurostar):
– Take the London Underground southbound Victoria line towards Brixton
– Depart at Vauxhall via exit number 3
– Walk east along Albert Embankment
– Park Plaza London Riverbank will be on your right
From London Heathrow Airport:
– Take the London Underground eastbound on the Piccadilly line
– Change at Green Park Station for the southbound Victoria line towards Brixton
– Get off at Vauxhall via exit number 3
– Walk east along Albert Embankment
– Park Plaza London Riverbank will be on your right
From London Gatwick Airport:
– Take the Gatwick Express train to London Victoria Station
– Change to the London Underground, travelling southbound on the Victoria line towards Brixton
– Get off at Vauxhall via exit number 3
– Walk east along Albert Embankment
– Park Plaza London Riverbank will be on your right
From London Stansted Airport:
– Take the National Rail express train to London Liverpool Street
– Change to the London Underground and take the Central line to Oxford Circus
– Change to the southbound Victoria line to Vauxhall
– Get off at Vauxhall via exit number 3
– Walk east along Albert Embankment
– Park Plaza London Riverbank will be on your right
2021 Engage Awards Ticket Packages - Thank you for your enquiry
All tickets are sold with a 100% full refund policy, if guidelines are enforced and we are not able to continue with the event you will receive a full refund, offering peace-of-mind during uncertain times.